The Zen of a Connected Business
Smart sales and accounting professionals use different products and apps every day to share financial and customer information with each other.
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Published: Mar 07, 2022
The Anatomy of an Insider Threat Investigation: A Visual Guide
For decades, perimeter-based security strategies have been the starting point for most cybersecurity programs. But in today’s cloud-based, mobile...
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Published: Nov 30, 2021
2021 Professional Services Maturity Benchmark
Service Performance Insight (SPI), LLC is a global research, consulting and training organization dedicated to helping professional service organizations...
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Published: Feb 10, 2022
A new language for digital transformation
From disruptors and disruptive tech to pandemics, political unrest, and climate change, winning the future depends on adaptation. To survive and thrive,...
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Swiss Manafacturing Industry: Strengths, challenges and options for action…
The pressure on the Swiss manafacturing industry was hightened in recent years by the global financial crisis and recession of 2008 - 2009. It was further...
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Cases: Drive IT and Service Management excellence with Employee Experience
Knowing what experiences your employees are having, is critical. By continuously measuring your end-users Experiences and combining this with operational...
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Published: Jun 06, 2022
Reimagining IT service delivery and operations no matter what comes your way
The light at the end of the pandemic tunnel has also illuminated some continued opportunities The tragic and challenging times we’ve lived through...
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Business Travel Transformed…
We’ve come a long way from DOS prompts and paper tickets. A new generation of business travelers is up in the air, out on the road and embracing...
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Published: Apr 06, 2022
97% of data sits unused by organisations
Data has the capability to transform your business, but only if it’s collected and processed in the right way. However, many organisations are missing...
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The CIOs Guide to Data and Analytics Innovation
At a time when change is the only constant, CIOs are being asked to deliver. But can legacy systems keep up with ever-increasing demand? See how Workday...
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How the Pandemic Drove Companies to Raise Their Data and Analytics Game
In the face of pandemic-related losses across all economic sectors, 90% of the businesses TCS surveyed have either maintained or increased their investments...
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Lean transformation programme…
Capita was appointed by States of Jersey to implement a lean transformation programme across the Health and Social Services Department (HSSD). This report...
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Bridging the Gaps: The Convergence of Meetings, Travel, and Expense Management
At most companies, business activities such as meetings management, travel procurement and expense processing are managed in separate ways, by separate...
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Mastering the Complexity of Revenue Management…
For many finance professionals, revenue management is among the top challenges today. With its combination of loosely defined regulations, evolving interpretations,...
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