Human Resources Whitepapers

Planifica para ganar: consigue la agilidad necesaria para afrontar la era de la urgencia (en inglés)

La agilidad es crucial para el éxito de cualquier empresa en el entorno actual de constante cambio. Este ebook de Adaptive Insights es tu guía...

CRM & Manufacturing: Working Hand in Glove

As manufacturers strive to keep pace with customer expectations, sellers are faced with understanding a rapidly evolving portfolio of products, product...

Unlock Your Team’s Productivity

Time is money in all successful organisations and boosting workforce productivity is one of the best ways to make more of the limited resources available....

Staying Current on ERP: Serious Considerations for a Move to the Cloud

The pressure on companies to accelerate their processes to keep pace with the increasing speed of business is constant. Falling behind on the technology...

5 Myths about Leading Virtual Teams

If the thought of leading a virtual team makes you sweat, you aren’t alone. It’s new terrain for many, but it also carries some common misconceptions....

Published: Jan 18, 2023

Be A Talent Hotspot: How to Attract and Retain Successful Employees

Learn how government agencies can attract and retain top talent by finding people with the right skill sets, helping them develop their skills, and cultivating...

Published: Nov 09, 2022

PeppaCRM

PeppaCRM supplies sales and marketing automation software to Enterprise businesses. Its software-as-a-service (SaaS) products optimize the business outcomes...

Workplace culture and employee wellbeing 2020

How do you create a great workplace culture? It takes work to get the one you want. But even if you invest nothing into creating one, a culture will...

Published: Jul 05, 2022

The Ultimate CX Agent Guide: How to be the ‘employer of choice’ and not an internet meme

Are your agents ready to manage voice and digital interactions in a digital-first omnichannel environment? We asked CX coaching experts...

Published: Jul 05, 2022

"Wissen rockt!" Eine Einführung in das Wissensmanagement im Contact Center

Das neueste E-Book von NICE CXone, "Knowledge Rocks (Wissen rockt)!", ist ein umfassender Leitfaden für die Bereitstellung klarer, zugänglicher...

Published: May 05, 2022

Reframing ESG - The business case for doing good

Companies worldwide have come to view their environmental, social and governance (ESG) programs as a business imperative with real impact on stakeholder...